No traditional account
No username, password, email verification, or permanent rider profile is required to book.
Professional transportation. Minimal data.
Moovyme believes privacy should be built into the transportation experience, not added later. Our rider applications are designed to remain simple, low-friction, and respectful of personal information from the first booking through trip completion.
Device-first information
Your first name and phone number remain on your device whenever practical.
No round-the-clock tracking
We do not design our apps to follow riders before a booking or after a trip has ended.
Secure payment processing
Apple Pay, Google Pay, and card payments are handled through trusted payment providers.
Ride-only operational data
Location and trip information are used when needed to dispatch, operate, support, and protect an active ride.
Safety without surveillance
Live status, driver identification, MVX vehicle identity, and Share Ride are designed around the active trip.
1. Information we use
We aim to use only the information reasonably needed to provide and support the transportation service you request.
- Your first name, used for personalization and rider identification.
- Your mobile phone number, used for ride-related notifications and communication.
- Pickup, destination, booking time, and trip details required to operate the ride.
- Payment transaction confirmations or references supplied by the payment provider.
- Operational records required for billing, safety, support, dispute handling, or legal obligations.
2. Information stored on your device
When you first use MOOX or blackT, the app may ask for your first name and phone number. These details are stored locally on your device whenever practical so the app can welcome you by name and prepare your ride notifications.
No traditional rider account is required. There is no username or password to remember.
Clearing app data, local browser storage, or removing the app may remove this locally stored information and require you to enter it again.
3. Location and tracking
MOOX and blackT are not designed to continuously track riders. We do not follow your movements before a ride is requested or after the active ride lifecycle has ended.
Location information may be used during booking or an active ride to confirm pickup and destination, dispatch and route the assigned driver, calculate distance or ETA, show trip progress, and support safety, customer service, incident review, or regulatory obligations.
Location is used to deliver the ride you requested—not to build a round-the-clock record of your movements.
4. Payments
Payment credentials are managed through trusted payment providers. Riders may use Apple Pay, Google Pay, or securely enter a payment card. Moovyme does not store complete payment-card credentials on its own servers.
5. Ride notifications
Your mobile phone number may be used for booking confirmation, driver assignment, arrival updates, driver name, vehicle description, plate number, MVX fleet identifier, ride status, support, safety, service interruption, completion, and receipt-related messages.
6. Live tracking and Share Ride
Safety features may provide secure live tracking during an active ride and allow riders to share trip progress with a trusted contact. A shared view may include the driver's first name, vehicle description, plate number, MVX fleet identifier, live ride status, approximate location, and ETA.
Tracking links should be limited to the relevant ride and designed to expire when the trip or permitted viewing period ends.
7. Service providers
Moovyme may use specialized providers for payment processing, communications, mapping, cloud infrastructure, application hosting, analytics, and operational support. Providers receive only the information reasonably required for their role.
8. Retention and safeguards
Information may be retained only as reasonably necessary for ride operations, billing, accounting, safety, support, fraud prevention, disputes, legal obligations, insurance, and regulatory compliance.
Our architecture is designed to reduce unnecessary collection and limit exposure.
9. Your choices
Depending on your device and applicable law, you may control location permissions, notifications, local app data, and payment methods through device settings. You may contact Moovyme with a privacy question or request access to or correction of personal information where applicable.
10. Privacy questions
For privacy questions, requests, or concerns, contact Moovyme through our official contact page.
Contact MoovymeEffective date: July 17, 2026.
This page describes Moovyme's current privacy-first design and general information practices. It may be updated as services, legal requirements, or platform capabilities evolve.
This page describes Moovyme's current privacy-first design and general information practices. It may be updated as services, legal requirements, or platform capabilities evolve.