No Traditional Account
No username, password, or permanent rider profile is required to book a ride.
Privacy
Your Privacy Comes First.
We believe transportation should only use the information needed to provide your ride. Nothing more.
Privacy by Design
Built to Collect Less.
Privacy has been part of Moovyme from the beginning. We designed our rider experience to collect less information whenever practical while still providing a safe, reliable, and professional transportation service.
What Makes Moovyme Different?
Simple Privacy Principles.
Device-First Information
Your first name and phone number remain on your device whenever practical.
No Continuous Tracking
Moovyme is not designed to follow riders before a booking or after a trip ends.
Secure Payments
Payments are handled through trusted payment providers rather than stored as complete card details by Moovyme.
Ride-Only Information
Trip and location information is used only when needed to provide and support your ride.
Safety Without Surveillance
Driver details, ride status, and sharing features are designed around the active journey.
Only What We Need
Information Used to Provide Your Ride.
Moovyme uses only the information reasonably needed to identify your ride, communicate with you, complete the journey, and support payment or service needs.
First name
Mobile phone number
Pickup location
Destination
Trip and booking information
Payment confirmation or transaction reference
Location
We Don't Follow You.
Moovyme is not designed to continuously track riders. Location is used only when needed to help arrange, operate, and support the ride you requested.
During an active journey, location may help confirm pickup, route the assigned driver, show trip progress, calculate ETA, or support safety and customer service.
Location is used to deliver the ride you requested, not to build a round-the-clock record of your movements.
During Your Journey
Information That Helps Complete the Ride.
Secure Payments
Apple Pay, Google Pay, and card payments are handled through trusted payment providers. Moovyme does not store complete payment-card credentials on its own servers.
Ride Updates & Safety
Ride-related information may include your driver's first name, vehicle details, plate number, arrival updates, trip progress, or a secure Share Ride view during the active journey.
Your Choices
You Stay in Control.
Your device gives you control over many privacy settings, and you can contact Moovyme whenever you have a question.
Manage location permissions
Control notifications
Remove locally stored rider information
Contact us with privacy questions
Privacy Questions
We're Here to Help.
If you have a question about privacy, personal information, or how Moovyme uses information during a ride, contact us.
Contact Moovyme